Excellent customer service is an essential part of a successful event and our aim is to provide an enjoyable and inclusive experience for everyone.
When you book with us, you will have a dedicated event manager who will support you throughout, providing a flexible, friendly and efficient service. We are delighted to be recognised by the Meetings Industry Association for having exemplary service levels and hold AIM Silver Accreditation. Always looking at improving our services, we will actively seek feedback to measure it against our customer service standards.
We are members of Marketing Manchester, and work closely with them to attract conferences to the city. Manchester is a great location to hold an event with much to offer.
I want to thank you for your great support and commitment during our event. You have played an important role in the success and smooth running of the whole conference, and we honestly wouldn’t be able to deliver such an enjoyable day without your help.
Fabiana Bertin, Arthritis Care, September 2016